Simple answers to frequent questions

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Frequently asked questions
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  • What Type of Results can I Expect Using Social Media?

    The KPI (Key Performance Indicators) We look at are Followers, Engagement, and website traffic. These 3 metrics influence sales and customers in the long-term. You will see these metrics increasing monthly which in turn will convert to an increase in sales and customers. 

  • How many followers will I get on my facebook every month?

    This is directly affected by our advertising campaigns, but our clients normally see an increase of 180-450 followers a month. 

  • How soon will I see results utilizing social media marketing?

    That depends on what you define your results as. If its followers and engagement you will see results in as little as 30 days and will increase each month. 

    If your defining it on sales and new customers/patients, then we recommend service for at least 3-6 months to see a noticeable impact on your bottom line. 

  • How will you learn about my business?

    We have a questionnaire that is sent right after the contract is signed. Once completed we will schedule a kickoff call to discuss the questionnaire and ask any additional questions about your business. After the kickoff call we then do more research about your niche and competitors in order to create a custom plan that is tailored to your business.  

  • Do I have to provide the content?

    No you do not, but if you have content already we will be more than happy to use it. We will develop unique content that fits your brand. We also have use of different types of photography, design software, news sources, and others that we can use to develop content for your company.

  • Do you monitor my social media comments, messages, and reviews?

    Yes, we will monitor your page for comments, messages, and reviews. If we know the answer to the questions or comments, we will respond directly. If we do not, we will contact you with the question so you can answer it appropriately.

  • How long are the contracts?

    We offer a initial contract of 3 months. After the 90 days your contract will convert to month to month. You have the option to cancel at anytime with a 30 day written or digital notice. After 30 days we will cancel all services and return any information we have back to you.

  • Are there any setup fees?

    There is a one-time setup fee. This fee will get you set up on our system to run your campaign. This fee covers getting your account into our SEO systems, administrative systems, and our analytics and reporting systems. It also covers setting up your advertising accounts. If you do not have social media, we will set that up for you as

    well.

  • How long does it take to get started?

    If you are ready to get started, contact us. We will develop a plan of action. As soon as you sign your contract, we will get your campaign started immediately.

  • How many conversions will I get?

    The number of conversions will vary. We track all conversions from our ads, which allows us to use the performance data to make improvements. Doing so will help your conversion rate increase on a month-by-month basis. However, please understand that there are external factors that impact conversions that we do not control. These include, but are not limited to price, quality of the product, website destination, and how competitive your market is.

  • I heard that paying to advertise on search engines is really expensive. Is it?

    It can be expensive to advertise on Google. This is because they have a pay-per-click model, which means you pay each time someone clicks on your ads. However, this is high-quality traffic, since the people to whom you have advertised your products are searching for your products or services. That makes it worth the price--many times over.

    We recommend that our clients consider the average lifetime value of a customer for their business. Once you understand this, identify the maximum you are willing to spend to acquire one customer. With an experienced paid search manager, we believe we can help you acquire customers at a profitable rate over time.

  • How long will it take to get results for SEO?

    SEO is a long-term game since it can take six to twelve months to get on the first page of search engines. This depends on your industry and how competitive it is. Our goal is to show you that you are improving and increasing your traffic and rankings every month.

  • How many emails do you recommend sending on a monthly basis?

    This depends on the type of business you have. We recommend a weekly or bi- weekly email blast, depending on what the emails are about. The purpose of an email blast is to increase awareness, engagement, and website clicks. This means the more email blasts you send, the higher the chance to do this. Some businesses can send emails daily, while some can only send them monthly.

  • What is a "Drip Campaign" and why is it important to me?

    Drip campaigns are automated emails. A drip campaign is a series of emails that are sent to your email contacts. These campaigns are effective because they move your email contact further down your sales cycle, which makes them more likely to buy from you. We create email sequences that add value to your subscribers and promote your services in a way that will make them more likely to buy.

  • Are my customers really on social media?

    Look around you. How many people are gazing down at their cell phones? Chances are, they're on their favorite social media platform. It doesn't matter what industry your company is in. Your customers use social media every day. Therefore, it's important that you keep them engaged with your brand so that you're always their first option.

  • Why do I need a business page on social media?

    You need to listen to what your customers are saying about your brand on social media. You need to respond to their comments and concerns. We highlight the positive things your company has to offer and respond to the negative remarks to see how your brand can grow and do better.

  • I thought people search Google for companies--not Facebook. Why do I need to have a Facebook page?

    If your company offers a product or service, I guarantee there is some mention of you on social media. People are talking about what you offer and looking at your competitors that also provide it. We will help your business join the conversation and generate a ton of new leads.

  • I don't have time to handle Facebook, so I don't need to have a page, right?

    Most business owners and marketing managers, just like you, do not have time to manage their social media accounts. We take care of all of that for you. All of our team members are not only experts at keeping your social media up to date, but also at growing your pages to make you the top company in your profession. This allows us to help you reach your marketing goals and grow your customer base over and over.

  • How long will my contract be?

    We offer an initial contract of three months. After the 90 days end, your contract will convert to a month-to-month plan. You have the option to cancel at any time with a 30-day written or digital notice. After 30 days, we will cancel all services and return any information we have to you.

We have generated over 384,356 leads for our clients using digital marketing.

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